Front line service: Birth registration for new born and is directly registered in MCR
Clients: Informant, who may be father, mother, sister, brother, wife, husband
Requirements: Place of birth is the place of registration pursuant to rule 19 of AO #1, series of 1993
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: none
Maximum Duration of process/step: 21 minutes
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Get information sheet from the Civil Registry office | Validate if previously registered, if not then proceed to the registration process | Ema/Perlita | Civil Registry Office, 1st floor, Municipal Hall | 15 mins. |
| Let attendant at birth sign in the “Certificate of attendant” portion | Check the authenticity of signature and the completeness of data | 30 sec | ||
| Submit duly signed form | Accept the form for typing and registration | 15 mins | ||
| Immediate family claims the duly registered birth before the month ends | Issue the certificate of Live Birth (COLB) | 30 sec |
Front line service: Birth Registration for new registration ( to be submitted by the attendant at birth)
Clients: BSN, BHW, Midwife or Nurse
Requirements: Accomplish COLB by attendant at birth
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: none
Maximum Duration of process/step: 15 minutes
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Submit the duly accomplished and signed form to the MCR | Review and verify on the completeness of data, typing and registration | Ema/Perlita | Civil Registry Office, 1st floor, Municipal Hall | 15 mins |
Front line service: Birth registration for late registration
Clients: Informant who may be the father, mother, sister, brother, wife, husband,
or the person to be registered if of legal age
Requirements: 1. Negative certification taken at NSO
2. Marriage certificate if married/baptismal certificate/voters registration record
3. Community tax certificate or cedula
4. Admission of paternity if illegitimate
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: P40.00
Maximum Duration of process/step: 18 minutes
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Present required documents as basis for registration | Validate if previously registered, if not then proceed to the registration process | Ema | Civil Registry Office, 1st floor, Municipal Hall | 2 mins |
| Accomplish the application form for birth certification and pay the fee at the MTO | Check on the veracity, completeness and consistency of data | 15 mins | ||
| Wait for the 10 consecutive days posting period | Post for ten days under rule 13 of AO #1 RA 3753 | 30 sec | ||
| Claim the duly registered COLB upon Presentation of OR | Issue the duly registered COLB to the registrant of his/her immediate family | 30 sec |
Front line service: Legitimation of illegitimate child
Clients: Father and mother of the illegitimate child
Requirements: Certificate of marriage
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: P200.00
Maximum Duration of process/step: 22 minutes
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Accomplish Affidavit of Legitimation | Subscribe the affidavit of legitimation | Ema or Perlita | Civil Registry Office, 1st floor, Municipal Hall | 1 min |
| Wait | Annotate the original Certificate of live Birth then prepare a certified copy of the COLB bearing the effects legitimation | 18 mins | ||
| Present official receipt | Issue the COLB of the legitimated child | 30 sec |
Front line service: Issuance of certified copies of the register COLB
Clients: the owner of the COLB or spouse, child, parents, brother, sister
Requirements: none
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: P30.00 + P15.00 VAT
Maximum Duration of process/step:
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Request for COLB | Verify if the needed COLB is registered | Ema or Perlit | Civil Registry Office, 1st floor, Municipal Hall | 2 mins |
| Pay the fee | Issue the requested COLB | 30 sec |
Front line service: Registration of death timely (within 30 days from date of death)
Clients: Relative of deceased or hospital authority or MHO personnel
Requirements: Accomplished death certificate from municipal health officer Hungduan Municipal Hospital
Community Tax Certificate
Official receipt of filing fee
Schedule of Availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: none
Maximum Duration of process/step: 15.5 minutes
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Submit Death Certificate | Receive, review on the completeness and consistency of data, Register the Death Certificate | Ema or Perlit | Civil Registry Office, 1st floor, Municipal Hall | 6 mins |
Front line service:Late Registration (after 30 days from date of death)
Clients: Relative of deceased
Requirements: Accomplished death certificate from municipal health officer Hungduan Municipal Hospital
Community Tax Certificate
Official receipt of filing fee
Schedule of Availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: P40.00
Maximum Duration of process/step: 15.5 minutes
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Accomplish affidavit of delayed registration and pay fee at the MTO | Post 10 consecutive days | Ema/ Perlit | Civil Registry Office, 1st floor, Municipal Hall | 3 mins |
| Claim the death certificate after the ten day of posting | Issue the death certificate | Ema/ Perlit | Civil Registry Office, 1st floor, Municipal Hall | 30 mins |
| Pay fee | Post for 10 consecutive days | Ema/ Perlit | Civil Registry Office, 1st floor, Municipal Hall | 1 min |
| Wait | Make and issue the certificate of posting after the 10th day posting period then act on the position within 5 working days | Ema/ Perlit | Civil Registry Office, 1st floor, Municipal Hall | 12 mins |
| if GRANTED, send the approved position of the office of the Civil Registry General | Act on the petition within 10 working days | NSO, Legal Office, Manila | ||
| wait | Upon receipt of the affirmed or impugned petition, notify the petitioner on the action of CRG | Ema | Civil Registry Office, 1st floor, Municipal Hall | 5 mins |
| Wait | Issue the certificate family and employment the decision | Ema | Civil Registry Office, 1st floor, Municipal Hall | 12 mins |
| Release the affirmed or impugned petition. If it is affirmed, annotate the Original birth/marriage/death certificate on the effects of the petition. Make supporting documents for the issuance of SECPA | Ema | Civil Registry Office, 1st floor, Municipal Hall | 3 hours | |
| Bring the certificate of finality to the NSO legal Office either directly or through the provincial regional offices | Issue the annotated certificate of Birth/Marriage/Death security paper | NSO, Legal Office, Manila |
Front line service: Registration of Marriage Certificate (timely registration)
Clients: The couple or the solemnizing officer
Requirements: Duly accomplished marriage certificate
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: none
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Submit the Marriage Certificate | Receive register and issue the marriage certificate | Ema/Perlita | Civil Registry Office, 1st floor, Municipal Hall | 6 mins |
Front line service: Registration of Marriage (Delayed registration the couple of the Solemnizing Officer)
Clients: The couple or the solemnizing officer
Requirements: Duly accomplished Marriage Certificate
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: none
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Submit the Marriage Certificate | Verify | Ema/Perlita | Civil Registry Office, 1st floor, Municipal Hall | 1 min |
| Accomplish affidavit of delayed registered | Post for 10 consecutive days | 5 mins | ||
| Claim the marriage certificate after the 10th day of posting | 30 sec |
Front line service: Issuance of certified copies of registered death and marriage certificates
Requirements: Interested party
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: P30.00+P15.00 VAT
Maximum Duration of process/step: 12.5 minutes
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Request copy | Verify if the needed documents is registered, if registered, prepare the certified copy | Ema/Perlita | Civil Registry Office, 1st floor, Municipal Hall | 12 mins |
| Get official receipt from the Municipal Treasury Office | Issue the certificate of Marriage | Civil Registry Office, 1st floor, Municipal Hall | 30 secs |
Front line service: Change of first name
Clients: Owner of the document or parent or brother/sister or child of legal age or grand parent or guardian
Requirements: 1. Certificate of live or certificate of death or certificate of marriage police clearance, certificate of employment or affidavit non employment 2. Atleast two public documents that will support the position
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: P3,000.00
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Present the erroneous for correction | Determine if it is change of first name (CFN) or correction of clerical error (CCE) | Ema/Perlita | Civil Registry Office, 1st floor, Municipal Hall | 2 mins |
| Present supporting documents | Examine the completeness and sufficiency of supporting documents | 10 mins | ||
| Accomplish the petition form for change of first name | Receive, record then post for 10 days | 5 mins | ||
| Pay the fee | Issue notice of publication on news paper of general circulation | Ema | Civil Registry Office, 1st floor, Municipal Hall | 3 mins |
| Bring the notice of the publication to a publisher | Issue the certificate of posting after 10th day of posting | Ema | Civil Registry Office, 1st floor, Municipal Hall | 1 min |
| Present affidavit of publisher issued by the head of the publication and the newspaper clippings | Act on the petition within five working days (it maybe to Impugn or to affirm) | Ema | Civil Registry Office, 1st floor, Municipal Hall | 12 mins |
| If granted, send approved petition of the office of the Civil Registrar General | Approve or impugn the petition within the 10 working days(it maybe affirmation or impugning) | NSO, Legal Official Manila | ||
| Wait | Upon receipt of the affirmed or impugned petition, notify the petition on the CRG’s action | Ema/Perlita | Civil Registry Office, 1st floor, Municipal Hall | 2 mins |
| Issue certificate finality and implement the decision | Ema | Civil Registry Office, 1st floor, Municipal Hall | 3 hours | |
| Bring the certificate of finality to the NSO legal office either directly or through the provincial or regional offices | Issue the annotated certificate of birth/marriage/death/in security paper | NSO, Legal Official Manila |
Front line service: Correction of clerical error (CCE)
Clients: Subject person if of legal age or any relative of the subject person who may be the father, mother, brother, sister, wife, husband
Requirements: Certificate of live birth or certificate of marriage requirements vary depending on the error ask the Civil Registry or the deeded documents for the petition for correction
Schedule of availability: Monday to Friday excluding holidays (8AM-5PM)
Fee: P1,000.00
How to avail the service:
| Client Step | Agency Action | Person Responsible | Location | Duration |
| Present the erroneous document for correction | Examine the documents and determine if it is a change of first name or correction of clerical error | Ema/Perlita | Civil Registry Office, 1st floor, Municipal Hall | 2 mins |
| Present supporting documents | Examine the completeness and sufficiency of the supporting documents; if documents are insufficient, require the client to submit other document | 10 mins | ||
| Accomplish the petition for correction | Receive, type and record the petition | 5 mins | ||
| Follow # 4-10 steps in the change of first name |